Privacy Policy
This Privacy Policy describes how faeleimlemlyo.sbs collects, uses, stores, and shares personal information provided by users of the platform. By accessing the site, the user acknowledges this policy.
Information We Collect
The Company collects personal information provided directly by users and information gathered automatically through standard platform interactions and analytics tools.
- Name, email address, and professional role submitted through the contact form or enrolment registration process on faeleimlemlyo.sbs.
- Technical data collected automatically, including IP address, browser type, device identifiers, operating system, and pages accessed during each session.
- Usage data describing how users navigate the platform, including time spent on specific content sections, module completion status, and laboratory submission records.
- Correspondence records, including messages submitted through the contact form and any written exchanges between the user and the Company's research or methodology team.
How We Use Your Information
The Company uses collected information to operate the platform, communicate with users, improve content quality, and fulfil legal and regulatory obligations under Australian privacy law.
- To process enrolment registrations, manage user access to track materials, and administer the graded project assessment and certification process.
- To respond to enquiries submitted through the contact form and to route technical or methodological questions to the appropriate member of the research team.
- To analyse aggregate usage patterns, identify areas where content or navigation may be improved, and monitor platform performance and stability.
- To comply with applicable Australian legal and regulatory obligations, including requirements under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Legal Basis for Processing
The Company processes personal information on the legal bases described below, consistent with the Australian Privacy Principles and, where applicable, the requirements of the GDPR for users located within the European Economic Area.
Personal information collected through enrolment registration is processed on the basis of contractual necessity — the information is required to deliver the track materials and assessment services the user has requested. Information collected through the contact form is processed on the basis of legitimate interest in responding to user enquiries. Usage and analytics data is processed on the basis of legitimate interest in maintaining and improving the platform. Where the user is located in a jurisdiction that requires explicit consent as the legal basis for processing, the Company will request consent separately at the point of collection and will not process the relevant data until that consent has been obtained. Users may withdraw consent at any time by contacting the Company through the contact page, without affecting the lawfulness of processing carried out prior to withdrawal.
Sharing Information
The Company does not sell personal information. Information may be shared with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
- Third-party service providers engaged by the Company to operate the platform, process payments, deliver email communications, or provide analytics services may receive access to personal information strictly for the purpose of performing those services. Such providers are bound by contractual obligations to process data only on the Company's instructions and to maintain appropriate security standards consistent with Australian privacy requirements.
- Personal information may be disclosed to regulatory authorities, law enforcement agencies, or courts where the Company is required to do so by applicable Australian law or by a valid legal order.
- In the event of a merger, acquisition, or sale of all or part of the Company's assets, personal information held by the Company may be transferred to the successor entity, subject to that entity assuming the obligations of this Privacy Policy with respect to the transferred data. Users will be notified of any such transfer in accordance with applicable Australian privacy law requirements.
Data Security
The Company implements appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, and destruction. These measures include encrypted data transmission, access controls limiting data access to authorised personnel, regular security assessments, and secure storage practices consistent with Australian privacy standards. Notwithstanding these measures, no method of electronic transmission or storage is completely secure, and the Company cannot guarantee the absolute security of personal information transmitted to or stored on the platform. Users are encouraged to maintain the confidentiality of any access credentials associated with their faeleimlemlyo.sbs account and to notify the Company promptly if they suspect any unauthorised access to their account.
Your Rights
Users have rights in relation to their personal information under the Australian Privacy Act 1988 (Cth) and, where applicable, under the GDPR and other international privacy frameworks.
- The right to access personal information held by the Company, including a description of the categories of information held and the purposes for which it is processed, upon written request submitted through the contact page.
- The right to request correction of personal information that is inaccurate, incomplete, or out of date, with corrections applied within a reasonable timeframe following verification of the request.
- The right to request deletion of personal information held by the Company, subject to the Company's obligations to retain certain records under applicable Australian legal and regulatory requirements.
- The right to lodge a complaint with the Office of the Australian Information Commissioner if the user considers that the Company has handled personal information in a manner inconsistent with the Australian Privacy Principles or the terms of this Privacy Policy.
Cookies and Tracking
Faeleimlemlyo.com uses cookies and similar tracking technologies to support platform functionality, remember user preferences, and collect aggregate analytics data. Essential cookies are placed without prior consent as they are required for the site to operate. Analytics and functional cookies are placed in accordance with the user's preferences as expressed through the cookie management interface. Full details of the cookies used on this platform, including their categories, retention periods, and purposes, are set out in the Cookie Policy.
Read Cookie Policy Read Cookie Policy
Contact Us
Users with questions about this Privacy Policy, requests to exercise their privacy rights, or concerns about the Company's handling of personal information should direct written correspondence to the research and compliance team through the contact page. The Company will acknowledge receipt of substantive privacy enquiries within five business days and will endeavour to provide a full response within thirty days, consistent with the timeframes required under the Australian Privacy Act 1988 (Cth).
Email Address: content@faeleimlemlyo.sbs
Phone: +61.7.4561.6845
Address: 95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000, Australia
Changes to This Policy
The Company reserves the right to amend this Privacy Policy at any time. Amendments will take effect immediately upon publication of the revised policy on faeleimlemlyo.sbs. The last updated date displayed on this page will be revised to reflect the date of any substantive change. Users are encouraged to review this policy periodically. Where a change materially affects the way in which the Company processes personal information already held, the Company will notify affected users by email or through a prominent notice on the platform prior to the change taking effect, to the extent practicable under the circumstances.